Our Privacy Policy

Privacy Policy

Effective Date: June 3, 2026  

Mota Ins Agency ("we," "our," or "us") operates the website  https://www.motainsagency.com/home  (the "Site"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data, specifically concerning our mobile and text messaging initiatives.  

Terms of Service & SMS Mobile Messaging Terms

Effective Date: June 3, 2026 

Please read these Terms of Service ("Terms") carefully before using the website https://www.motainsagency.com/home (the "Site") or opting into the mobile messaging program operated by Mota Ins Agency ("we," "our," or "us"). By accessing our Site or opting into our text messaging program, you agree to be bound by these Terms. 

1. Description of the Mobile Program and Message Types

   Mota Ins Agency offers an optional mobile messaging program to communicate with clients and prospects regarding their insurance needs.
   
   If you consent to receive conversational, informational, and promotional SMS from Mota Ins Agency, you agree to receive conversational, informational, and promotional SMS from us.
   
   These text messages may include, but are not limited to:
   
   Conversational Messages: Direct, one-on-one responses to your inquiries about insurance quotes, policy coverage, or claims.
   
   Informational Messages: Policy renewal reminders, payment confirmations, updates regarding your account, and important scheduling or appointment notices.
   
   Promotional Messages: Information regarding new insurance products, discounts, policy bundles, or marketing promotions that may benefit you. 

2. Customer Care and Support

   If you experience any issues with our mobile messaging program, you can request assistance directly from your mobile phone.
   
   Reply HELP to any text message you receive from us for support.
   
   Alternatively, you can contact our office directly at info@motainsagency.com or call us at (602) 910-6505.
   
   

3. Opting Out of Mobile Messaging

   You can cancel the SMS service at any time.
   
   Reply STOP to any text message you receive from us to opt-out.
   
   After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
   
   If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. 

4. Message Frequency and Rates

   Messaging frequency may vary depending on your interactions with us and the nature of your insurance account needs.
   
   Message & data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
   
   

5. Carrier Disclaimer

   The mobile carriers (including, but not limited to, T-Mobile, AT&T, and Verizon) are not liable for delayed or undelivered messages. 

6. Links to Privacy Policy and Additional Terms

   We deeply value your privacy. Your information and opt-in status will strictly be managed under our mobile compliance standards. Visit https://www.motainsagency.com/home to view our full Privacy Policy, which details exactly how we safeguard your information and explicitly ensures that no mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.
   
   

7. Contact Us

   For any questions regarding these Terms or our services, please contact us at:
   
   Company Name: Mota Ins Agency
   
   Mailing Address: P.O. Box 841, Waddell, Az 85355
   
   Phone Number: (602) 910-6505
   
   Email: info@motainsagency.com

8. SMS Consent Communication:

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

9. Types of SMS Communications:

If you have consented to receive text messages from Mota Ins Agency, you may receive messages related to the following (provide specific examples):

• Appointment reminders

• Follow-up messages

• Billing inquiries

• Promotions or offers (if applicable).

10. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS message per week related to your insurance quotes, billing, etc.

11. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

12. Opt-In Method:

You may opt-in to receive SMS messages from Mota Ins Agency in the following ways:

• Verbally, during a conversation

• By submitting an online form

• By filling out a paper form

13. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

14.Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@motainsagency.com

Additional Options:

15. Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

• Message frequency may vary